A beautiful template. A plan for your content.
Everything you need to turn repeat questions
into useful answers.
Product & operations teams
Agencies & client teams
Teams making a fresh start
Skip the empty canvas. Start with a working help center and the tools to fill it with answers your customers actually need.
Search that works. Topics that make sense.
Articles that get to the point.
A workspace brings your team, projects, and settings together.
Editable article structures for how-tos, troubleshooting, FAQs, billing, integrations, and product changes.
A launch checklist, content audit, redirect map, translation tracker, and client handoff. The small things that make a launch work.
Get the complete kitChoose your color, set the mood, add your name.
Your download comes with your choices baked in.
Turn your recurring support questions into a clear, useful starting library.
Plan your structure 02Brand it, fill it, and hand over a site the next team can actually maintain.
Get the handoff right 03Keep the good content. Map the URLs. Make the move with a clear plan.
Plan your migrationChoose useful categories, prioritize the first articles, and build a structure customers can actually navigate.
Read the guideA practical article format: direct answer, prerequisites, verified steps, success check, and a safe recovery path.
Read the guidePrepare clear, current, scoped help content that humans and AI systems can use as a reliable source.
Read the guideCompass includes 20 HTML pages: a home page, search page, six topic pages, and 12 editable example articles. The kit also includes six Markdown article blueprints, a launch checklist, an agency handoff document, and three planning CSVs.
Yes. The template is open source under GPL-3.0, including for commercial use. If you distribute a modified version, preserve the license and provide the corresponding source under its terms. The kit includes the source and license.
The downloaded site is ready to open and host as plain HTML, CSS, and JavaScript. You only need Node.js if you want to regenerate the pages from the editable source. No runtime framework or package installation is required.
It is a standalone HTML template. It is not directly installable in Zendesk Guide or HelpCenter.io. The article blueprints and planning files are portable, and HelpCenter.io has its own managed templates and editor.
Useful help content is valuable whether you host it yourself or use our product. Start with the kit. If your team later wants a managed editor, multilingual content, analytics, and AI answers, HelpCenter.io is the next step.
Let your team write and publish. Let HelpCenter.io handle hosting, search, translations, and AI answers from your content.
