# Knowledgebase.dev

> Free knowledge base resources by HelpCenter.io: Compass, a customizable static HTML template, article blueprints, and practical launch materials.

## Template and toolkit
- [Customize Compass](https://knowledgebase.dev/template/): Three palettes, light/dark mode, brand customization, 20 HTML pages.
- [Download the kit](https://knowledgebase.dev/download/): HTML template, six Markdown blueprints, checklist, content audit, redirect map, translation tracker, agency handoff.
- [Source code](https://github.com/helpcenterio/knowledgebase.dev): Public GPL-3.0 source.

## Article templates
- [Troubleshooting guide template](https://knowledgebase.dev/templates/troubleshooting-guide/): Copy a free troubleshooting guide template for help center articles: likely cause first, safe checks, fixes grouped by cause, a verify step, and what to send support.
- [Release notes template](https://knowledgebase.dev/templates/release-notes/): Copy a free release notes template that tells customers what changed, who gets it, and what to do: availability, a before and after table, steps, and limits.

## Field guides
- [How to structure a customer knowledge base](https://knowledgebase.dev/guides/knowledge-base-structure/): Choose useful categories, prioritize the first articles, and build a structure customers can actually navigate.
- [How to write a help article that gets someone unstuck](https://knowledgebase.dev/guides/write-help-articles/): A practical article format: direct answer, prerequisites, verified steps, success check, and a safe recovery path.
- [Make your knowledge base a better source for AI answers](https://knowledgebase.dev/guides/ai-ready-knowledge-base/): Prepare clear, current, scoped help content that humans and AI systems can use as a reliable source.
- [A knowledge base migration checklist that protects your answers](https://knowledgebase.dev/guides/knowledge-base-migration/): Inventory articles, preserve URLs and images, verify translations, and cut over without losing useful help content.
- [How to hand off a client help center properly](https://knowledgebase.dev/guides/agency-help-center-handoff/): A practical handoff for agencies: content ownership, publishing access, domains, review cadence, and acceptance checks.
- [Static vs managed](https://knowledgebase.dev/self-hosted-vs-managed/): Honest comparison of Compass and HelpCenter.io.

## Scope
Compass is a static public English template, not a CMS, AI service, or importable Zendesk or HelpCenter.io theme. Acme and its articles are fictional examples. The managed product is HelpCenter.io. An llms.txt index does not guarantee AI ingestion or citation.